The term strategic sourcing has been used in state government procurement for several years now. Over the past decade many states have implemented formal or informal strategic sourcing programs as...
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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Every SIG Summit we showcase the best of the buy-side supplier management programs. We debate between traditional approaches and using outside-the-box-thinking like applying CRM (Customer...
Original Source: NASPO
“So they [the Government] go on in strange paradox, decided only to be undecided, resolved to be irresolute, adamant for drift, solid for fluidity, all-powerful to be...