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How Innovative Sourcing Customers Like Procter and Gamble Are Addressing the Challenge of Dispute Resolution (CLE Session)

For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
When Deals Go Wrong - Part II: A Hands-On Workshop on Diagnosing and Remediating Troubled Outsourcing Relationships

Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
Session 31; "Low Cost Innovation: How Western Companies can Leverage Low Cost Sourcing Partners for Innovation (PDF file)

Today’s objective is to discuss framework and case studies on how companies utilize partners to drive innovation

1. Perspective on Innovation
2. Discuss framework for partner led...
Relationship, Rule, Run: How Relevant is Your Relationship (and Your Contract)?

We have entered an age where technology can be leveraged to achieve almost anything we set our minds to. What was once fanciful is now implemented, disrupting our currencies, driving on our roads...
Honesty and Value: Strategies for Getting the Best Value from your Legal Relationships

You expect honesty and value from your suppliers, so why not your legal team?! Whether you are undergoing disruptive changes, or dealing with a failing solution and looking to renegotiate, we look...
Business Continuity Management Program and Technology Disaster Recovery Program Overview

Original Source: Morgan Stanley

"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...