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Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...

Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...

Robotic Process Automation (RPA) has become a buzzword these days and in some cases, robots are being lauded as the greatest disruptors of the procurement domain. While the hype is real, very few...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

In this session, we will discuss how a next generation procurement transformation platform should be able to predict what a buyer needs based on purchase history, pre-negotiated content and...

Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...

Frank Palermo, Sr. VP Technical Solutions Group, Virtusa

There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...

Faced with the constant need to i) tackle increasing risks of procurement fraud; ii) reduce mounting employee toil; and iii) strengthen governance, DBS Group Procurement & Services (GPS)...

"As automation technology has become more sophisticated, it is able to do more and deliver greater value to companies. Taking advantage of the full extent of this value and fully implementing...