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Outsourced workers—facilities managers, security guards, IT help desk personnel, food service employees, janitors, etc.— are becoming an increasingly prominent part of the business landscape....

This session will present the real-world, immediately implementable solutions that will make a significant difference in complex, multi-provider/client stakeholder relationships. You should attend...

Shark Tank, the critically-acclaimed reality show, has reinvigorated entrepreneurship in America. In this Latin American Services version, the executives who dare to enter the Tank must try to...

Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...

Just like people, businesses have relationships - and they have various ways of starting. For relationships to be successful over time, both parties must be happy. This session presented the...

Business and service organizations exist to create valued goods and services that people need or desire. Organizations may have either a profit or nonprofit orientation for the creation of these...

Sourcing and procurement organizations are no longer tactical and reactive - and proper application of market intelligence can help transform a tactical team to a strategic team, or strengthen the...

Why are models of organizational change necessary or important to understand? They are helpful for assessing change at a macro level - the level at which many institutional leaders view (or should...