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Outsourced workers—facilities managers, security guards, IT help desk personnel, food service employees, janitors, etc.— are becoming an increasingly prominent part of the business landscape....

Latin America has gotten a bad rap as a service provider. Myths abound which are at a minimum, exaggerated and in many cases untrue. During this session, experts will debunk the myths through case...

The workforce of the future is changing in its demographics, its attitudes and its wants and needs almost as fast as technology is changing. For employers, this will mean a radical shift in the...

Sourcing and procurement organizations are no longer tactical and reactive - and proper application of market intelligence can help transform a tactical team to a strategic team, or strengthen the...