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Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...

Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...

Frank Palermo, Sr. VP Technical Solutions Group, Virtusa

There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...

01:00 pm - 01:15 pm: Welcome and Opening Discussion by Geoff Talbot, Chief Growth Officer, SIG

01:10 pm – 1:50 pm: Cyber Risk Keynote Presentation, by Michele Wesseling, Associate Vice...

Imagine if you had access to a handful of tools that could persuade someone to do something that benefitted both them and you instead of just “telling” them to do it and hoping that they will. Our...

In today's fast-paced procurement environment, internal customers want their vendors' services onboarded and ready to use immediately. However, several steps are required to onboard vendors due to...

In a perfect world, we would all get along - there would be sunshine and rainbows, and our teammates and employees would work in harmony. But we don't live in a perfect world. Conflict happens....