For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
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Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
This presentation includes description of various factors driving a change with IT services, outsourcing growth, how IT is changing the way we work, different points of view among business...
Objectives of this presentation are to capture how the market is changing, identify the impact on buyers and
sellers of IT services, discuss how CSC is addressing
these impacts, and...
It is a paradox. Never waste a penny, 100% uptime, and trust what the sales people tell you. In this session the presenter will introduce "truth based design". In summary, having access to the...
Original Source: Morgan Stanley
"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...