For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
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Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
This case study illustrates how an organization transitioned to a vendor-neutral and integrated MSP/VMS solution, and as a result, increased headcount by 30% and achieved millions in savings....
Achieving strategic objectives to optimize spend, reduce risk and ensure compliance requires a level of technical sophistication that traditional tactics and systems can't provide. Recent...
Digital Transformation of Procurement is, as they say, a journey. Before embarking on the journey - or even while in transit - it is important to have a vision for the ultimate destination and a...
Original Source: Morgan Stanley
"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...
Suppliers have more options these days in how they deliver their solutions or services. Many are facing tough choices when deciding which is the "right" customer. Customers may have "bid" to keep...
The SIG Member Community is a tight-knit and generous cohort of brilliant thought leaders and practitioners. Here's your chance to hear from some of the best and brightest as they discuss some of...
More than at any other time in recent history, CPOs are asked to know their function and understand the key strategies of their business. They are being asked to go beyond negotiating contracts,...
The future of procurement is predictive: prioritized projects in a pipeline managed against targets using a set of real-time Key Performance Indicators. The "ecosystem of connected apps" is here...