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Since some years many organizations offshore their IT application support. Even though cost savings and benefits seem sky high, many organizations that have been outsourcing for a while, find that...

Original Source: The University of Twente

"Since some years many organisations ‘offshore’ their IT application support. Even though cost savings and benefits seem sky high, many...

Struggling with sourcing and management of complex services spend, all while trying to drive business users through a compliant procurement process is a problem that permeates organizations across...