Over last decade, most outsourcing initiatives failed to deliver the expected value. A leading cause of failure was that most organizations underestimated the complexity and skills required to...
Browse the SRC
CIGNA Microsoft | Expense Management Solutions
Join the expert panel discussion on appropriate measures and metrics to demonstrate effective performance “beyond cost savings”....
These slides illustrate best-in-class vendor risk management programs, specifically the process flows for such programs.
State Street Corporation | Expense Management Solutions, Inc.
The past few years have seen corporate procurement departments becoming more involved in corporate real estate functions....
In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
State Street Corporation | Expense Management Solutions
Faced with increasing regulatory pressure, a rapidly expanding supply base and the realities of a global organization, State...
This Regional Meeting event presentation made by Expense Management Solutions, includes a case study on State Street Bank, program attributes, program execution details, workflow and frameworks....
Lessons Learned
-Culture will impact growth of your program
-Provide clear objectives and means to achieve them
-Communicate a consistent message (ESM team)...
Presentation outlining benefits of good governance.”
How to establish and maintain a supplier performance management program, including a case study of Fidelity Investments.