Based on responses from over 1,100 CXOs across a broad selection of sectors and geographies, the report explores key BPM trends and examines how some organizations have been able to drive clear...
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Organizations are shifting from linear processes to complex federated value networks in a bid to stay agile. But a new approach to business and technology is needed so that organizations can...
Here we address an approach to getting the most out of a single outsourcing relationship.
A benchmarking exercise and review of key performance indicators can show that the contract...
This paper seeks to share some insights into this rapidly evolving space. For those in procurement, it also serves as a guide to collaborating with your marketing counterparts on finding the right...
Digitization has touched upon all aspects of businesses, including supply chains and operating models. Today, technologies such as RFID, GPS, and sensors have enabled organizations to transform...
This edition of the advisor and service provider Pulse surveys reflects business and IT service market activity during 3Q11 as well as projections for the balance of 2011 and into 2012.
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Manufacturing Services can include any type of services category that is a critical application in the daily function of Manufacturing. When prioritizing sourcing projects, Services have...
This presentation by KPMG outlines the framework for a successful vendor risk management program, including a definition, risk profile, program framework, objectives, scope, policies, governance...
While most firms face top-line pressure due to a shrinking consumer base, exacerbated further by fierce market competition, management focus has shifted to the bottom-line with procurement being...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...