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It's not difficult to see why risk is often a top driver for formalizing the management of a contingent workforce program. A flexible workforce can make a company nimble and efficient, but also...

Legal Process Outsourcing, and law firm oriented KPO are dramatically changing the way that legal services are delivered. The dual forces of improved technology and globalization finally reached...

Industry, scope, size and whether it is a first or second generation program, create complex dynamics when determining engagement models for independent contractors. This session focused on the...

The number of independent service professionals serving businesses has been growing at about three times the rate of overall employment over the past five years. Utilizing this rapidly growing...

"Advances in robotics, cognition, artificial intelligence, and machine learning are ushering in a new era of automation. Machines can now match or outperform humans across a range of activities in...

"Companies know where they want to go. They want to be more agile, quicker to react, and more effective. They want to deliver great customer experiences, take advantage of new technologies to cut...

"Automation has great potential to create value—but only for businesses that carefully design and execute it. Encouraged by the much-vaunted potential of automation, organizations around the world...

The Source-to-Settle (S2S) engagement starts with the effective onboarding of the internal customer and suppliers. Most organizations miss this critical first step resulting in time delays and...

No two procurement ecosystems are alike. Therefore, no two procurement organizations will take exactly the same path in transforming themselves for efficiency, strategic focus, and ongoing growth...