SIG Resource Center

Increase Your Brand: Optimizing the Intake-to-Purchase (I2P) Customer Experience

The Source-to-Settle (S2S) engagement starts with the effective onboarding of the internal customer and suppliers. Most organizations miss this critical first step resulting in time delays and impairing their brand with the customer and supplier. This keynote session will share how an efficient user interface to manage the Intake-to-Purchase (I2P) solution will win big with your customers, save time and generate a lasting first impression.  

You will learn:

- How to facilitate the S2S process interaction between internal customer and supplier 

- How to optimize implementation and onboarding to increase your brand 

- How to effectively and efficiently gather critical information for ongoing smooth and successful commercial transactions   

We will share how to optimize the customer's experience by providing a clean, simple, intuitive digital experience. We invite you to learn how to improve your brand and ensure requisite oversight of the process. The business outcome is greater adoption of the process, increased spend under management, and the opportunity to save more efficiently, resulting in satisfied customers and suppliers.

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