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Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...

Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...

The use of Independent Consultant (IC) and Freelance workers is increasing as companies are hesitant to build back their headcounts after the recession. Dynamic business conditions call for expert...

Objective of Session

- Address feedback from past events

“One of the things we hear most frequently from our delegates is that they want to hear corporate users’ stories—best...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...

Frank Palermo, Sr. VP Technical Solutions Group, Virtusa

There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...

Provides detailed explanations into preparing a Statement of Work and includes sample SOWs.