Latin America has gotten a bad rap as a service provider. Myths abound which are at a minimum, exaggerated and in many cases untrue. During this session, experts will debunk the myths through case...
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Presentation focused on lessons learned from "multi"-sourcing to India, Mexico and Czech Republic.
In this session, you will learn about an innovative approach to structuring a Sourcing organization and the benefits of doing so. Our presenters will describe how the CPO of BT created a new,...