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Lack of innovation consistently tops the list for reasons people are dissatisfied with outsourcing. Root causes include ingrained behaviors and lack of organizational maturity in addition to...

The majority of all outsourcing deals fail to deliver expected value. Oftentimes procurement is so focused on getting the deal signed that we fail to prepare for what happens after the ink dries,...

The journey towards a Source-to-Pay (S2P) transformation has the potential for tremendous efficiencies en route and benefits upon arrival at the destination of a more strategic and effective...