From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...
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In this session, the presenters discussed an innovative way to blend contracted services and contingent labor to create a win-win-win condition for business managers, procurement and contract...
Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...