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Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...

Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...

Supply chain professionals work with contracts in different formats as they engage outside parties. In some cases, they rely on terms and condition on the back of purchase orders. In other...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

As the winds of change continue to impact the supply and demand curves of the global talent market, two dominant themes are emerging: (1) the flexible (versus traditional) component of the total...

Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...

Frank Palermo, Sr. VP Technical Solutions Group, Virtusa

There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...

No industry has been more disrupted and revolutionized in recent years than the retail industry. There seem to be clear winners and losers in the fallout. What can we all learn from the winners?...

We hear it from our clients, friends and peers - procurement organizations are struggling to keep teams motivated and passionate. We are continually overtasked and underappreciated; we need to do...