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Domain expertise, analytics, technology, automation and delivering value are all important to stay ahead in this fast changing environment and competitive market. In this dynamic keynote address,...

Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

You can select a frontline service provider and sign an innovative, iron-clad, risk sharing contract and still not achieve successful results from your IT Outsourcing partnership. Outsourcing...

Blue Lynx Media, a Tribune Company | Dentons | EXL

Historically, when the Tribune Company sought to outsource various transaction processing, finance and accounting functions, it...

Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select...

Protecting confidential information is mission critical for all stakeholders involved in Business Process Services (BPS) initiatives. However, defining confidential information can be a challenge...

The Nearshore Executive Alliance will host a roundtable featuring leaders from Investment Promotion Agencies (IPA) in Latin America. Key issues about the outsourcing...

Big data is transforming all aspects of business and society, shifting the problem solving approach from experience and intuition to data and analysis-based fact. Due to improved business...