Rapid advances in technology, improvements in operating processes, and increased competition are all driving declining market prices for IT services. In this environment, predicting the fair value...
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Financial Services Enterprises Focus on Governance, Transparency and Supply Chain Risk
Regulators are subjecting financial services businesses to more intense
scrutiny, partly in...
In July of 2012, CEMEX, a company which sells integrated business solutions for construction in over 50 countries, announced that it expects to save close to $1 billion through a 10-year strategic...
This ISG white paper describes different types of asset monetization strategies and outlines an objective, fact-based approach to assessing requirements and determining whether asset monetization...
Recent developments in utility-based IT contracts, standardized services and cloud computing are driving considerable savings out of IT budgets. ISG analyses of large global organizations have...
This ISG white paper is designed to help IT organizations navigate the nuances of data backup and recovery and select an appropriate data protection solution that addresses business needs.
Mitigate the Risks of “Shadow” IT Organizations with a Roadmap for Sourcing Integration
The role of the chief information officer (CIO) — and consequently the role of the information technology (IT) department as a whole — has changed significantly in recent years, especially as the...
The ITO Governance Challenge - Overcoming Barriers to Achieve Operational and Financial Transparency
According to ISG research, companies lose between 5 and 30 percent of the
expected value of their outsourcing relationship through ineffective governance.
A significant portion of this...
Services contract at the end? Some introspection may be in order!
Cynthia Hollandsworth Batty, Director, ISG ...