Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
Browse the SRC
Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
This presentation shares the results of Baker & McKenzie's 2013 Sourcing Survey: Preparing for and Executing a Successful Sourcing Negotiation. The survey posed questions like the following...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
In the current environment, successful category management requires a broader set of capabilities than in the past. Traditional category management aimed to achieve higher savings and greater...
Follow the journey of Kimberly Clark's contingent labor management program from inception, through to category and global expansion, and looking forward to holistic talent management (external +...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
Kimberly-Clark | University of Tennessee, Baker & McKenzie
The Vested model promotes principles that bridge the customer/vendor gap. But applying these in practice can...
In today’s digital transformational world, the pace of change is ever increasing. The responsibility being pushed onto IT’s shoulders is changing to be more than just keeping the computers running...