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Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...

There is no question that SIG members have delivered tremendous savings to their organization in tough economic times. To reach the next level, our members must focus on how to create more value....

Today many organizations are coming under increased regulatory pressures and are re-evaluating and formalizing their risk management strategies. As one of the largest U.S. financial institutions,...

Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...

The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...

The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...

In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...

HfS Research | HfS Research

It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....

Robotic Process Automation (RPA) has become a buzzword these days and in some cases, robots are being lauded as the greatest disruptors of the procurement domain. While the hype is real, very few...

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