For most firms when the pandemic hit it changed the way they thought about Third Parties that were critical to their business operations and overall business continuity. This was no different in the Financial sector. The traditional approach went out the window. Now we had to assess our Third Party's ability to deliver services successfully if their workforce was impacted by the pandemic. Listen to how the shift in mindset, changed our evaluation and dialogue with our service providers in the early days of the pandemic.
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For most firms when the pandemic hit it changed the way they thought about Third Parties that were critical to their business operations and overall business continuity. This was no different in the Financial sector. The traditional approach went out the window. Now we had to assess our Third Party's ability to deliver services successfully if their workforce was impacted by the pandemic. Listen to how the shift in mindset, changed our evaluation and dialogue with our service providers in the early days of the pandemic.