Warehouse Operations - have you outsourced? Any SLAs/KPIs to share?

Has your company outsourced their warehouse operations to a 3rd Party Logistics Company? If so what SLAs and KPIs did your company use to ensure cost savings and quality service from the 3PL vendor?

If you have any items to share, you can attach them here or email them to Mary Zampino at SIG (mzampino@sig.org). We will gladly sanitize and remit for approval before sharing. 

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