Outsourcing: How to Ensure Excellence (Lessons from CIO Research) - PA Consulting
There has been much discussed recently about the future of sourcing and the performance of outsourcing vendors in the marketplace. With this in mind, PA Consulting Group conducted a survey of CIOs to assess their perception on the effectiveness of their outsourcing relationships – and most importantly to determine what the key factors for success and failure were in the mind of CIOs. This session will share research findings about how CIOs rated the performance of their outsourcing vendors.
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There has been much discussed recently about the future of sourcing and the performance of outsourcing vendors in the marketplace. With this in mind, PA Consulting Group conducted a survey of CIOs to assess their perception on the effectiveness of their outsourcing relationships – and most importantly to determine what the key factors for success and failure were in the mind of CIOs. This session will share research findings about how CIOs rated the performance of their outsourcing vendors.