Process Improvement Initiatives

This SIG Member from the buy-side is embarking on two process improvement projects. You are welcome to respond to either or both of these questions. Advisors, consultants, and providers are more than welcome to share experiences, case studies, and thought leadership. 

 

First, we are planning to expand our Purchase Order self-service process where the business submits a requisition directly in Oracle to issue a PO. There is no requirement for signatures because the master contracts are signed and rates are already defined.  We envision implementing this program for low dollar amount (<$50k) contracts. 

1.What is the dollar amount limitation you have seen in the industry for such a process?

2.Is there a governance around business submitting the requests directly without going through Procurement?  How do companies make sure that the system is not being misused?

3.We have multiple category teams and would like to include them in workflow approval process for PO.  However, our Oracle categorization is defined per Tax codes and there are hundreds of them.  So we have to map those tax codes to our procurement categories, which demands a lot of maintenance in future.  How do other organizations categorize these requisitions to enable Procurement Category leads as approvers?

 

Second, we would like to implement a co-source/buy-desk.  Desire is to either partner with an external organization or create an internal team to handle low dollar/ low risk contracts for quick execution. 

1.Do other companies have a co-source partner? Are they doing internally (in-house team) or externally?

2.If externally, are offshore companies allowed to negotiate Ts & Cs on their behalf?

3.What are the criteria to assign requests to a buy desk or Co-source organization?

4.Is there a list of companies you can share who provide these services?

 

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