SIG Resource Center

Managing exceptions more efficiently

Original Source: BAI

"Exceptions are part of every operation in all businesses, but they are a source of particular concern for financial institutions (FIs). Regulatory examinations concentrate on exceptions to regulatory requirements and exceptions to best practices. The fiduciary responsibility that banks have concerning their clients’ money means that operational exceptions carry risk for financial liability and brand integrity. Exceptions to data security in mobile payments or online banking carry potentially dire consequences...."

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