SIG Resource Center

How GEP Leveraged Emerging Technologies to Deliver Multifold Improvements in P2P

A telecommunications major partnered with GEP to optimize their procurement operations. Key challenges included high contract processing turnaround time, high volume of manual routine tasks and limited process automation, along with lengthy supplier enablement and onboarding processes - among others. GEP established robust P2P processes and deployed innovative technology solutions to drive greater efficiency. Key outcomes include: 

91 percent invoice discount opportunities realized till date 

40 percent reduction in contract turnaround time 

60 percent reduction in time taken for supplier enablement 

The "BOTs" developed significantly reduced process time for numerous activities 

Double purchase request creation and goods receipts processing volumes now being managed by 50 percent resources  

50 percent reduction in time taken for invoice exceptions  

95 percent help desk tickets resolved within 8 business hours 

 

Outsourcing
Procurement Outsourcing / Transformation