"Gone are the days of relying only on labor arbitrage, functional consolidation, and lean process models to deliver on processes reengineering and efficiencies. Today, organizations across the board are shifting away from processes based on low-cost labor and offshoring and instead virtualizing that labor through a form of digital labor called robotic process automation (RPA).1
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"Gone are the days of relying only on labor arbitrage, functional consolidation, and lean process models to deliver on processes reengineering and efficiencies. Today, organizations across the board are shifting away from processes based on low-cost labor and offshoring and instead virtualizing that labor through a form of digital labor called robotic process automation (RPA).1