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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
Services Procurement is Going Mainstream: How to Add SOW Spend to Your Contingent Workforce Program

According to most estimates, Statement of Work-based services are the largest part of many companies extended workforce, yet these services often fall outside their Contingent Workforce (CWM)...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...