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Continued Shake-Ups in CMS Outsourcing Top 10 as 2016 Acquisitions Keep on Coming

Ivan Kotzev, Lead Analyst, CMS Delivery & Transformation, NelsonHall ...
Back to the Future: Understanding New Digital Processes with Robotics Process Automation and Artificial Intelligence

Robotics Process Automation (RPA) is here and it offers a means for implementing continuous process improvement more rapidly and cost-effectively than conventional platforms. This session outlined...
Addressing Value, Risk and Compliance through an Offshore Global In-House Center Model

Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...