Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
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Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...
The need for contingent worker talent continues to be a key priority for many companies. Introducing a contractor reutilization strategy is an effective way to establish a vital population of...
In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...
The Affordable Care Act (ACA) mandate is fast approaching and many businesses don't have a plan in place to manage the changes that will inevitably affect their business, their workers and their...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions
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