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How Multisourcing is Transforming Professional Services Sourcing Category Strategies - Lessons Learned from Renegotiations at Kaiser Permanente

Kaiser Permanente| PA Consulting Group

Events over the last several years have changed the way companies source, buy and manage professional services. Wage inflation in India, new...
Best Practices for Ensuring Quality of Service in Multinational Outsourcing Engagements (CLE Session)

In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...