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How Multisourcing is Transforming Professional Services Sourcing Category Strategies - Lessons Learned from Renegotiations at Kaiser Permanente

Kaiser Permanente| PA Consulting Group

Events over the last several years have changed the way companies source, buy and manage professional services. Wage inflation in India, new...
Best Practices for Measuring the Return on Investment of Online Communities: An Oracle Best Practice Guide, Oracle

Discusses the challenges with measuring the return on investment from adopting best practices and provides example formulas specific to measuring best practice adoption in online communities.