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Buying and managing services (rather than "goods") presents complex challenges for even the most mature procurement programs. When outsourcing to consultants and professional services firms (legal...

"Senior executives are one of the toughest crowds you’ll face as a presenter. They’re incredibly impatient because their schedules are jam-packed — and they have to make lots of high-stakes...

"An audience can’t listen to your presentation and read detailed, text-heavy slides at the same time (not without missing key parts of your message, anyway). So make sure your slides pass what I...