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In order to reduce cost, increase competitiveness, and appeal to customers, leading businesses are becoming more energy efficient, are adopting sustainable practices in their operations, and are...

From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.

EMI Music - Capitol Records, LLC | SNR Denton

Recorded music is one of the primary mediums of entertainment for consumers worldwide, generating $27.8 billion in retail sales (in 2008 per...