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Through more than a dozen in-depth interviews with practitioners, academics, consultants, and others, this report explores how smart companies are creating collaboration strategies using social...

The opportunity for procurement to drive company success has never been greater. As the findings of this report indicate, procurement can and should play an even stronger leadership role in...

To maximize value in an outsourced arrangement, performance characteristics relevant to the delivery of an overall service must be well understood. Similarly, tools and methodologies to measure...