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BAE’s Lessons Learned from a Unique Gain-Sharing Procurement Outsourcing Relationship

BAE Systems | Xchanging Procurement Services

Decision makers and sourcing professionals know that the key drivers for global process outsourcing (GPO) include the desire to focus on core...
Measuring Performance in Outsourcing Transactions: Service Levels, Benchmarking and Gain Sharing (CLE Session)

To maximize value in an outsourced arrangement, performance characteristics relevant to the delivery of an overall service must be well understood. Similarly, tools and methodologies to measure...