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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Session 6; "Data Centers: The Art of Controlling this Beast" (PDF file)

Table of Contents:
- Introduction
- Data Center Market Trends
- Case Study Introduction
- Assessment
- RFP Process
- Vendor Selection
- Contract...