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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Session 17; Indirect Spend Management 2.0: A New Way to Drive Substantial and Enduring Value in Your Organization (PDF file)

The Lessons Learned:
​• Accelerating Speed to Value
• Proactive Stakeholder Alignment – never underestimate...