Getting services agreements right leaves little assurance that the relationship will succeed, Clients and service providers still make fundamental mistakes, While known to be important, clients...
Browse the SRC
Multi functional operations in Latin America, examples of benefits to global clients, government support provided for the industry, Talent pool and maturity level characteristics, different...
Global marketplace and outsourcing, importance of risk management in outsourcing, evaluate risks continuously throughout the outsourcing lifecycle, mitigation strategies for the risks, risk...
Rebooting After the
Excess Era:
Prospering in the Less-is-More Era.
Keep the value attached to your contracts – why are purchasers and suppliers so often disappointed by the results of strategic sourcing, and how can they stop the value leaking out of their hard-...
Presentation discussing survey results about offshoring.
White paper on how to best match incentives and objectives with key goals of both provider and customer.
Challenges and opportunities created by recession for sourcing function, major obstacles facing cost cutting initiatives during recession, firms slashing investments and conserving cash, immediate...
Existing challenges, new challenges and new opportunities in IT , Infrastructure as a process, process improvement case study, integrated infrastructure journey, right blend of support, cost...
Why Align?, Obstacles to Alignment, Overcoming Obstacles and Mitigating Risk