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How Multisourcing is Transforming Professional Services Sourcing Category Strategies - Lessons Learned from Renegotiations at Kaiser Permanente

Kaiser Permanente| PA Consulting Group

Events over the last several years have changed the way companies source, buy and manage professional services. Wage inflation in India, new...
Session 4: Understanding misunderstanding: Avoiding outsourcing relationship pitfalls (PDF file)

Getting services agreements right leaves little assurance that the relationship will succeed, Clients and service providers still make fundamental mistakes, While known to be important, clients...