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Session 19A: Risk Management and Cost Containment in Turbulent Times by Softtek and NBC (PDF file)

Assessment of the Offshore Engagement Portfolio, Compare: Current vs. Potential States, service delivery models, assessment matrix, global sourcing risk/cost 4- block.
Session 4: Understanding misunderstanding: Avoiding outsourcing relationship pitfalls (PDF file)

Getting services agreements right leaves little assurance that the relationship will succeed, Clients and service providers still make fundamental mistakes, While known to be important, clients...