Not achieving the return on investment you expected through best of breed outsourcing? This paper outlines the most prevalent hidden costs faced by IT organizations with multiple service providers...
Browse the SRC
How can legal departments reduce costs while continuing to protect the company and improve in-house capacity? It's a challenging balance. And one option that's gaining momentum is legal process...
Perspective on ITO for the Mid-Market organization.
Procurement outsourcing panel including professionals from Caterpillar, ICGCommerce, IBM, Wyeth and Infosys discussion about overall market characteristics of procurement, procurement process in-...
Outsourcing governance process for BPO including best practices and dealing with issues.