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Developing an Outsourcing Center of Excellence - Changing the Conversation Around Outsourcing - Aetna

As the need grows for creative solutions to address financial, demand and technical challenges,...
Session 11"Beyond the Benchmark Survey: How Cloud Computing Innovations are Transforming the Way Organizations Measure Results and Drive Performance" (PDF file)

Agenda

  • Challenges with traditional benchmark surveys
  • Innovation that is changing reporting and benchmarking
  • The 10 must measure metrics and KPIs
  • How to...
The Chief Purchasing Officer’s Role in the Outsourcing Decision

Results of survey and best practices for Procurement outsourcing and the CPOs role.