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The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

It is a paradox. Never waste a penny, 100% uptime, and trust what the sales people tell you. In this session the presenter will introduce "truth based design". In summary, having access to the...

Nick has a lot of supplier onboarding and update requests. Some of them have all the info he needs. Most of them require an email back requesting more info. And too many require a third, fourth or...