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Best Practices for Ensuring Quality of Service in Multinational Outsourcing Engagements (CLE Session)

In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
RPO- Recruitment Process Outsourcing- The fastest Growing Segment in HRO - July 29, 2008

Recruitment Outsourcing as a part of HR Outsourcing - benefits, considerations, issues.
Recommended Practice for Service Level Agreements Measurements & Metrics

Recommended service levels for governing HRO providers.