Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...
Browse the SRC
In today’s tight labor market with unemployment rates below 5%, finding the right talent is difficult. Finding and...
Have you considered offshoring to Latin America? Learn how outsourcing to Latin America can provide diversification as well as labor arbitrage...
This session will discuss how...
Path Forward: Performance Driven Strategic Supply Management. This presentation reviews the study results.
SIG CEO and President Dawn Tiura invites industry experts from Oliver Wyman for an interactive discussion on the current global pandemic and the next steps that all businesses should take. They...
In the midst of the global COVID-19 pandemic, organizations are searching for ways to support the needs of their communities, while still...
Hand sanitizer – check. Revised travel policies – check. Work-from-home plan – check.
You’ve got the basics down. Now it’s time to make a strategic business plan for the next few months and...
Intelligent Process Automation (IPA) has the potential to drastically transform sourcing and procurement operations, but many fail to realize...
When it comes to outsourcing pricing, do you know what you don’t know? The method and manner of pricing outsourcing deals never stop changing. Some recent changes have come on the scene rapidly...