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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
Sourcing: An Endurance Sport

Thought Leadership Presentation
The Procurement Transformation Journey at the Mayor's Office of Contract Services, City of New York

In this session, Mr. Ryan A. Murray, First Deputy Director, Mayor's Office of Contract Services, City of New York, discussed their transformation journey. Included in this presentation; the Office...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...