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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Truth Based Design Will Fund What You Cannot Afford

It is a paradox. Never waste a penny, 100% uptime, and trust what the sales people tell you. In this session the presenter will introduce "truth based design". In summary, having access to the...